Cloud processing technology Cloud computing technology brings ease of use, less cost and trouble, and higher security. Using this technology, it is enough to enter the software through the Internet and start using it, so easily. When we use CRM software in the form of cloud processing, there are no more costs such as buying […]
By using cloud processing technology, you don’t need to install and maintain the CRM software inside your company on a server. Cloud CRM software is installed on the servers of the service provider and he will maintain and protect your system. Therefore, instead of buying and installing the software, you can use the cloud CRM […]
What is the function of CRM? Customer identification Attract potential customers You participate in different exhibitions or advertise your products through different channels to attract new customers. CRM, which stands for customer relationship management, helps you to convert your potential customers into actual customers with proper planning. Customer attraction Developing customer relationships Keeping current customers […]
CRM (Customer Relationship Management) helps you expand your relationship with existing customers, attract new customers and ultimately take good care of your customers. Customers often raise expectations that are reasonable and should be answered, but responding to these expectations will be possible when we have a correct understanding of the customer’s needs and feelings; This […]
From designing CRM strategy to implementing CRM software In order for your organization to get the most out of CRM, you must have a detailed plan that includes: building consensus among business units, building teams, managing change, customer engagement strategy, and user engagement. In the following, we will review the 8 steps suggested by SugarCRM […]
What is CRM? Together we will review the four definitions of customer relationship What does CRM stand for? CRM stands for customer relationship management and its purpose is to manage the relationship with customers and how to respond to their needs and requests in the best way. This will increase the success of the business. […]